CA Technologies

Software Development SAAS Platform

the brief

Responsible for transforming a desktop software to a web based SAAS app. A recent buy out of a multi-national product with clients included Walt Disney, Apple, Royal Bank of Scotland, Citi Group and Nationwide to name a few.
The product enables Data Engineer to data mining, data manipulate and generate data for QA testers and developers to use in software development

How we helped

Executing user research through sourcing key clients for interviews, persona creation, conducting user system tests remote and studio, to discuss areas of usage unique to each department
Creating complex user journeys working with XML, SQL, XSD and other such data formats to understand relationships and set rules between schemas, tables and columns
Demonstrating an evolution of the product through prototyping and pitching the concept to product owners and vice presidents